Cyber Security & Support

When you need to think about the cyber security and strategic support for you business, look no further than our packages. Covering the basic needs of your business, without breaking the bank, you can protect your day to day operations.

SBS1

SBS2

SBS3

Antivirus

Antimalware

Ransomware Protection

Windows Patching*

3rd Party Patching**

Web Filtering

8 x 5 Cyber Monitoring

24 x 7 Cyber Monitoring

Remote Support

Cloud Document Storage***

Managed Emails

Email Filtering

GDPR Advice

Y

Microsoft Windows 7, 10 and 11, MacOS and Microsoft Server 2012, 2016, 2022 supported for Antivirus, Antimalware and Ransomware protection.

Microsoft Windows, Microsoft Server and Linux support for Remote Support.

* Windows Patching covers official Microsoft patches only

** Third Party Patching covers common apps such as Chrome, Java, Zoom etc. and is only available on Windows PC's

*** Cloud document storage requires some user interaction to save to cloud.

Sold In Packs Of 5 Devices

Antivirus
Get more peace of mind with Avast award-winning next-gen antivirus that helps protect your devices against malware infection, slowdown it may cause, and misuse. Six protection shields along with an AI-powered threat detection network and USB protection help secure your devices against online and offline threats.

Protective Shield
Keep your business and customer data safer from breaches and downtime with our firewall and multiple protective shields. Layered security, extended to USB devices, helps prevent sensitive data theft or leakage.

Set safer and more productive web-browsing boundaries
Help keep your employees focused and your business secure by limiting access to non-work-related websites or potentially dangerous sites. This is done via web domain and content filtering.

Secure your webcams
Block unauthorized applications and malware from accessing web cams on your employees’ Windows devices without their consent.

Protect your passwords
Safeguard your browser-stored passwords from being modified or stolen.

Fake Website and Phishing Protection
Real Site helps keep your users away from fake, phishing sites designed to steal sensitive data such as usernames, passwords, and credit card details. It is designed to secure users against DNS (Domain Name System) hijacking to ensure they get to the website they want to visit more safely.

Patching
Cybercriminals exploit unpatched vulnerabilities in operating systems and commonly used applications (Java, Adobe, Google Chrome, Zoom, etc.) as part of targeted attacks. Avast Business Patch Management automatically addresses vulnerabilities on your Windows systems and third-party applications to help keep your business safer.

Managed Emails
Access to reliable and clean emails is essential for any business. Utilising our Microsoft 365 platform, we will manage and filter your emails for you. Leaving you to read what you want and need to read.

Remote Support
Need that friendly and supportive voice at the end of the phone? Then our remote support solution is right for you. From fixing day to day issues our helping with new requirements we're there to help you every step of the way.

GDPR Advice
Having secure and compliant data is essential for any business. We can help and guide you through the GDPR minefield to ensure you keep your data safe and that your customers have faith in how you operate.

Expandable To 25 Devices

Price From, (Ex-VAT)

£360

£780

£999

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

VoIP Phone Systems

Small businesses often face the challenge of balancing cost-efficiency with high-quality communication tools. Voice over Internet Protocol (VoIP) and solutions like 3CX offer a transformative way for small businesses to enhance their communication infrastructure without breaking the bank. Here’s a detailed look at the benefits of VoIP and 3CX:

1. Cost Savings

• Lower Call Costs: VoIP allows calls to be routed over the internet, significantly reducing costs compared to traditional phone lines, especially for international or long-distance calls.

• No Expensive Hardware: With 3CX, businesses don’t need costly PBX hardware. It can run on existing servers or cloud infrastructure, reducing upfront capital investment.

• Scalable Pricing: VoIP solutions offer flexible subscription plans tailored to the size of the business, ensuring that companies only pay for what they need.

2. Enhanced Mobility and Flexibility

• Work From Anywhere: 3CX enables employees to make and receive calls on their smartphones, tablets, or laptops, fostering seamless remote work.

• Unified Communications: VoIP integrates voice, video, messaging, and conferencing into a single platform, making it easier for teams to collaborate regardless of their location.

3. Easy Scalability

• VoIP systems like 3CX allow businesses to add or remove users without extensive reconfiguration or additional hardware purchases. This is perfect for growing businesses with changing communication needs.

4. Professional Features at No Extra Cost

• Advanced Call Management: Features like call routing, voicemail-to-email, auto attendants, and call queues are standard in VoIP solutions.

• Video Conferencing: 3CX includes integrated video conferencing capabilities, reducing the need for separate software like Zoom or Teams.

• Integration with CRM: 3CX can connect with customer relationship management (CRM) tools, streamlining workflows and improving customer service.

5. Reliability and Quality

• VoIP systems offer HD call quality, provided there’s a stable internet connection.

• 3CX's advanced technology ensures uptime reliability, with options for failover and redundancy in case of internet outages.
  

6. Improved Customer Experience

• With features like auto-attendants, call recording, and instant callbacks, small businesses can provide a polished, professional communication experience, enhancing customer satisfaction.

• Integration with chat and messaging apps enables businesses to respond to customers on their preferred channels.

7. Future-Proof Technology

• Traditional phone systems are becoming obsolete. Adopting VoIP ensures that businesses stay current with the latest communication technologies, avoiding the costs and risks of outdated systems.

SBSP1

5 user 3CX phone system
1 SIP Trunk, 2 Calls
Mobile phone app
0333 number
8 x 5 support

£225

SBSP2

5 user 3CX phone system
1 SIP Trunk, 4 Calls
Mobile phone app
0333 number
2x desktop phones
8 x 5 support

£440

Extra Desk Phones - £88

Extra Simultaneous Calls - £120

Packages are for 12 months and are cloud hosted and fully managed by A500 Tech Solutions.

GDPR

The General Data Protection Regulation (GDPR) is a critical framework that governs how businesses collect, store, and process personal data. For small businesses, complying with GDPR demonstrates a commitment to respecting customers' privacy and safeguarding their information. It builds trust, enhances reputation, and ensures legal compliance, avoiding penalties for data breaches or mishandling. Implementing GDPR practices, like transparent data usage policies and secure storage, is essential for fostering strong relationships with clients and maintaining a competitive edge in today's data-driven marketplace.

We can conduct an assessment of your GDPR policies and look for gaps and discrepancies and help you put them right.

GDPR Assessment - £250

Backups

Backups are essential for small businesses to protect critical data and ensure business continuity. A reliable backup system safeguards against data loss caused by hardware failures, cyberattacks, accidental deletions, or natural disasters. For small businesses with limited resources, losing customer information, financial records, or operational data can lead to downtime, loss of trust, and financial strain.

By regularly backing up data businesses can recover quickly from unexpected incidents. Backups also support compliance with legal and industry regulations, demonstrating a commitment to responsible data management. Investing in a robust backup strategy is not just a safety net but a vital component of risk management and long-term success.

Cloud backup storage has become very affordable for small businesses and partnering with iDrive, we can offer a fully managed solution to suit your business.

From £500 per year

*Requires Microsoft Windows 7 or higher. Does not support Microsoft Server Editions
**Support Mac OS 10.10 or higher

Microsoft 365

Microsoft 365 is a comprehensive suite of cloud-based productivity and collaboration tools tailored to meet the needs of small businesses. It includes familiar applications like Word, Excel, PowerPoint, and Outlook, as well as powerful tools such as Teams, OneDrive, and SharePoint, making it an all-in-one solution for streamlining daily operations.

Key Uses for Small Businesses:

1. Enhanced Collaboration: Microsoft Teams enables real-time communication and collaboration through chat, video conferencing, and file sharing, perfect for remote or hybrid work environments.

2. Secure File Storage: OneDrive and SharePoint offer secure cloud storage, ensuring data is accessible anytime, anywhere, while protecting against data loss.

3. Productivity and Efficiency: With tools like Excel for data analysis and Word for document creation, Microsoft 365 boosts productivity and simplifies workflows.

4. Email and Scheduling: Outlook provides professional email and calendar management, helping businesses stay organized and maintain effective communication.

5. Automation and Integration: Microsoft 365 integrates with other business tools and allows automation of repetitive tasks through Power Automate, saving time and reducing errors.

6. Scalability and Affordability: Flexible subscription plans mean small businesses can scale their services as they grow, paying only for what they need.

7. Security and Compliance: Built-in features like multi-factor authentication and compliance tools ensure data protection and adherence to regulations like GDPR.

Microsoft 365 is more than just software—it’s a foundation for growth, enabling small businesses to improve collaboration, streamline operations, and stay competitive in a modern, digital-first world.

Our Microsoft 365 solutions are fully managed, meaning you can concentrate on the day to day running of your business.

Desktop apps support Windows 7 or higher and MacOS 10.10 or higher
Android and iOS apps available
Managed emails require a customer domain set with mail records to point to Microsoft 365
OneDrive storage limit of 1Tb
Email storage limit of 50Gb
Licenced per user

Office Networks

Our office network setup packages are designed to give you and your business a secure, modern and scalable network infrastructure. Fully managed by ourselves, these are truly plug and play solutions for your business.

TP-Link ER605
The TP-Link Omada ER605 (also known as the TL-R605) is a business-class VPN router designed to provide reliable and secure network management for small to medium-sized businesses. It is part of TP-Link's Omada series, which focuses on creating scalable and easily managed network solutions. Here's an overview of the key features and functionalities of the ER605 gateway:

Key Features

1. Multi-WAN Load Balancing and Failover

   • The ER605 supports up to 4 WAN ports (1 Gigabit WAN port and 3 switchable WAN/LAN ports) to ensure high availability and flexible internet access.

   • Load balancing distributes traffic across multiple WAN connections, optimizing bandwidth usage and minimizing congestion.

   • Automatic failover ensures uninterrupted internet connectivity by switching to a backup WAN connection if the primary one fails.

2. Advanced Security Features

   • The gateway includes robust security measures like SPI (Stateful Packet Inspection) firewall, DoS (Denial of Service) protection, and access control to safeguard the network.

   • IP/MAC/URL filtering allows administrators to define rules for network access, ensuring tighter control over the network.

   • VPN capabilities such as IPsec, PPTP, L2TP, and OpenVPN ensure secure remote connections for users accessing the network remotely.

3. Quality of Service (QoS)

   • QoS settings allow prioritization of bandwidth for specific devices or applications, ensuring smooth performance for critical tasks like video conferencing or VoIP calls.

4. Gigabit Connectivity

   • All ports (WAN, LAN, and switchable WAN/LAN) are Gigabit-capable, ensuring high-speed wired connections.

   • Ideal for bandwidth-intensive applications like HD streaming, large file transfers, and online gaming.

5. VPN Support

   • Supports up to 20 LAN-to-LAN IPsec, 16 OpenVPN, and 16 PPTP/L2TP VPN tunnels.

   • Provides secure and encrypted communication for remote workers and branch offices.

TP-Link SG2016P
The TP-Link Omada TL-SG2016P is a professional 16-port gigabit switch designed for small to medium-sized businesses, with advanced features tailored for efficient network management and high performance. Below is a detailed overview of the switch:

Key Features

1. 16-Port Gigabit PoE+ Support:

   • Out of the 16 ports, all support Power over Ethernet (PoE+), making it easy to connect and power devices like IP cameras, wireless access points, and VoIP phones.

   • The PoE power budget is sufficient for most small business applications, ensuring a hassle-free deployment of multiple powered devices.

2. Advanced Managed Switch:

   • Part of the Omada SDN (Software-Defined Networking) ecosystem, this switch offers centralized management through the Omada Cloud Controller or the Omada app.

   • Supports Layer 2+ features, including VLANs, link aggregation, IGMP snooping, QoS, and ACLs, providing enhanced network security and traffic management.

3. High Performance:

   • Non-blocking architecture ensures full gigabit speed across all ports, maximizing throughput and minimizing latency.

   • Supports up to 32Gbps switching capacity for handling demanding traffic loads.

4. Durability and Reliability:

   • Built with robust hardware to ensure long-term reliability.

   • Fanless design for silent operation, ideal for noise-sensitive environments like offices.

5. Security Features:

   • Advanced security options, such as Access Control Lists (ACL), 802.1X authentication, and DHCP Snooping, help protect against unauthorized access and potential network threats.

6. Easy Deployment:

   • Plug-and-play capability for straightforward setup.

   • Advanced configurations can be done using the Omada app, a web-based GUI, or the cloud platform.

TP-Link EAP610
The TP-Link Omada EAP610 is a high-performance Wi-Fi 6 (802.11ax) access point designed to deliver fast, reliable, and scalable wireless connectivity for small to medium-sized businesses. It is part of TP-Link’s Omada SDN (Software-Defined Networking) ecosystem, offering advanced features for centralized network management.

Key Features

1. Wi-Fi 6 Technology

   • Higher Speeds: The EAP610 supports dual-band Wi-Fi with speeds up to 1.8 Gbps (574 Mbps on 2.4 GHz and 1201 Mbps on 5 GHz), ensuring fast and efficient data transmission.

   • OFDMA and MU-MIMO: Orthogonal Frequency Division Multiple Access (OFDMA) and Multi-User, Multiple-Input, Multiple-Output (MU-MIMO) technologies allow the EAP610 to handle multiple devices simultaneously with reduced latency.

   • Improved Efficiency: BSS (Basic Service Set) Colouring minimizes signal interference in dense environments, making it ideal for high-density deployments.

2. Seamless Omada SDN Integration

   • Fully compatible with the Omada SDN ecosystem, allowing centralized cloud-based management via the Omada Controller, Omada app, or the web interface.

   • Supports zero-touch provisioning for quick deployment and scaling of the network.

3. PoE Support

   • The EAP610 supports both 802.3af/at PoE and passive PoE, providing flexible installation options without needing an additional power source.

4. Robust Wireless Coverage

   • Equipped with advanced beamforming technology, the EAP610 ensures a stable and focused wireless signal, enhancing coverage across large spaces.

   • Suitable for offices, classrooms, cafes, and other business environments.

5. Advanced Security Features

   • WPA3 Encryption: Offers the latest in Wi-Fi security to protect sensitive data.

   • Secure Guest Network: Provides an isolated network for visitors with customizable login methods, such as vouchers or Facebook Wi-Fi.

   • 802.1X Authentication: Ensures secure access to the network using RADIUS servers.

6. High User Capacity

   • Supports up to hundreds of devices connected simultaneously, making it ideal for high-density environments like conference rooms and retail spaces.

SBSN1
TP-Link Omada ER605 router
TP-Link Omada 2016P 16 port switch
TP-Link Omada EAP610 wireless point

Fully manged for 12 months

Delivered to site ready to go

Onsite setup by quote

SBSN2
TP-Link Omada ER605 router
TP-Link Omada 2016P 16 port switch
2 x TP-Link Omada EAP610 wireless point

Fully managed for 12 months

Delivered to site ready to go

Onsite setup by quote

SBSN3
TP-Link Omada R605 router
TP-Link Omada 2016P 16 port switch
TP-Link Omada EAP610 wireless point
TP-Link MR6400 4G router

Fully manged for 12 months

Delivered to site ready to go

4G Additional cost per month quoted

Onsite setup by quote

Quotation

If you can't find what you are looking for or you would like a quote on a specific quantity, why not drop us a request and we can provide you with a quotation ASAP.